Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.
Thank you for using the E4
As of February 14th, 2025, the E4 and its software suite have officially been sunset. Click here for more information. If you are looking for a wearable research solution, explore the Empatica Health Monitoring Platform.
Embrace and Mate App for Research
- Logging into the Mate App - Research
- Mate App Statuses - Research
- Mate Custom Event Diary - Research
- Embrace Data in the Mate App - Research
- How to check if Embrace is working properly - Research
- Embrace disconnections - Research
- Trouble pairing Embrace - Mate for Research
- Difficulty upgrading Embrace firmware - Research
- Trouble with seeing time on Embrace - Research
- Deactivating Light & Vibration on Embrace - Research
- “No data recorded” message in the Mate App - Research
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