How to check if Embrace is working properly - Research


To check if everything is working correctly, open the Mate App and take a look at the Embrace icon on the top right of the screen. The ideal status is a fixed green badge on the Embrace icon, indicating that Embrace is connected to Mate. Different colors represent the different Mate statuses. A green dot means that everything is working fine.



Other statuses that you may encounter:

  • Embrace is disconnected
  • Memory full
  • Battery low
  • No internet connection

TIP: Tapping on the Embrace icon on the top right will lead you to the My Embrace page. On this page, you will be able to see a more detailed view of the current status of your Embrace.

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