Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.

Switching from Embrace2 to EpiMonitor

EpiMonitor is a prescription only FDA-cleared medical device. It is required for customers who purchase and use EpiMonitor within the US territories to provide us with a valid prescription with ‘EpiMonitor’ indicated as the prescribed item.
Your Embrace2 prescription cannot be used for EpiMonitor. Please check this article for more information about the requirements, including a prescription template that you can share with your doctor.

If you are ready to say goodbye to your Embrace2 and wish to upgrade to EpiMonitor, the future of epilepsy monitoring, please make sure to read this first!

Before taking your first steps in the EpiMonitor world, you might want to take a look at all the features the new device offers and the differences between EpiMonitor and the Embrace2: What’s new on EpiMonitor. As an Embrace2 user, you may also be able to trade in your device and enjoy a dedicated discount on your EpiMonitor purchase. To find out more information, please check out this article.

Although EpiMonitor has everything you love from Embrace2, it is a brand new solution and as such will require a separate account, subscription, and prescription.

Ready to buy? We have outlined the key steps below, to ensure that your transition to EpiMonitor is seamless:

  • While purchasing EpiMonitor, you will need to purchase a subscription plan as well. As your old Embrace2 plan won’t be valid with EpiMonitor, don’t forget to request its cancellation once you have stopped using the Embrace2, as it won’t be canceled automatically.
  • After this, you will have to create a new account, as your old Embrace2 profile won’t be valid with EpiMonitor. You will find all the steps on how to proceed here: How to create your EpiMonitor account
  • You will have to upload a new prescription, indicating ‘EpiMonitor’ as the prescribed item. You can find a template to share with your doctor here: Prescription template

Before switching to EpiMonitor, you will have to make sure that your smartphone is compatible, as compatibility requirements have been updated. You can read more about this here: EmbracePlus Smartphone Compatibility


In order to make sure you are always covered and safe, we suggest you purchase EpiMonitor as soon as you decide to stop using your Embrace2. For instructions on how to purchase EpiMonitor, you may check this dedicated article: How to purchase EpiMonitor

Articles in this section

Our helpline hours
9:00am to 1:00pm EST