How To Purchase EpiMonitor

As of now, we do not accept orders through prescription alone, as we don’t bill insurance companies directly. A purchase is required before uploading your prescription. The prescription requirement (US only) is due to FDA regulations and is unrelated to insurance reimbursement. 
EpiMonitor may be eligible for reimbursement, depending on your insurance plan. Please refer to this article for further information: Insurance reimbursement for EpiMonitor

1. Go to our Online Store.
2. Seizure Forecasting Study
   If you’re interested in joining our Seizure Forecasting Study, tap ‘Join Study’ to register. For more information, please visit this article: Seizure Forecasting Study (🇺🇸 US-only)
   
3. Select the EmbracePlus variant of your choice and click 'Add to order'.
   The default band that comes with your EmbracePlus depends on the color you select:
   • Black comes with an M–L band

   • Pink and Blue come with an S–M band

     
      

4. Add an extra band (optional)

   • If you need a different-sized band, you can add an extra band by tapping 'Select an extra band'. If not, tap 'Skip' to continue.

     If you’re purchasing EpiMonitor for a child or someone with smaller wrists, be sure to select an additional S-M size band. You can find more suggestions for caregivers and additional information about band sizes in this guide: EpiMonitor Guide for Parents

     

   • Choose the extra band color and size, and tap ‘Select’. Confirm your selection by tapping ‘Add to order’.
     
     
      
5. Add an extra charger (optional)
   One charger is already included in the package. If you would like an additional charger, tap ‘Add extra charger’ and then ‘Add to order’.
   If not, tap 'Skip' to continue.
   
   
6. Select your subscription plan
   Pick the plan that fits you best by selecting it and tapping ‘Add to order’. For more details on the different features and pricing, please visit EpiMonitor Subscription Plans
   
7. Review and checkout
   Double-check your cart summary. If you need to make any changes, tap 'Edit'. When you're ready, tap 'Confirm and Pay' to proceed.
   

8. Complete your purchase
   In the checkout page, you can review your order summary and enter your shipping and payment details. We accept credit/debit cards, HSA (Health Savings Account) or FSA (Flexible Savings Account) cards, Apple Pay, Google Pay, and US bank accounts.
   Fill in all the information required, check all the items, and tap ‘Pay and subscribe’
   

   You’ll only be charged for the EmbracePlus device (hardware), any accessories you added, and shipping costs (if applicable) at first. The cost of the selected subscription plan will be applied when you pair the device with the EpiMonitor App or 10 days after receiving the device, whichever comes first.

9. Create your account
   Once the order is complete, wait until you see the order confirmation page (do not close the window or click the back button).
   Tap ‘Create an account’ to complete your EpiMonitor account creation and upload your prescription.

   
   
   If you do not have time to complete the account creation now, you can check your inbox later for the order confirmation email, where you will find the account creation link. If you don’t find the email, please check your spam folder.

    

10. Prescription review and shipping
    Once you’ve uploaded your prescription, our team will review your prescription within 1-2 days to see if it meets all requirements.
    If approved, your order will be placed in the next shipping batch, and you’ll receive a tracking link by email. For more shipping information, please visit our Shipping FAQs.

1. Go to our Online Store.
2. Select the EmbracePlus variant of your choice and click 'Add to order'.
   The default band that comes with your EmbracePlus depends on the color you select:
   • Black comes with an M–L band

   • Pink and Blue come with an S–M band
     

     
     
      

3. Add an extra band (optional)

   • If you need a different-sized band, you can add an extra band by tapping 'Select an extra band'. If not, tap 'Skip' to continue.

     If you're purchasing EpiMonitor for a child or someone with smaller wrists, be sure to select an additional S-M size band. You can find more suggestions for caregivers and additional information about band sizes in this guide: EpiMonitor Guide for Parents

     
      

      

   • Choose the extra band color and size, and tap ‘Select’. Confirm your selection by tapping ‘Add to order’.
     
4. Add an extra charger (optional)
   One charger is already included in the package. If you would like an additional charger, tap ‘Add extra charger’ and then ‘Add to order’.
   If not, tap 'Skip' to continue.
   
   
5. Select your subscription plan
   Pick the plan that fits you best by selecting it and tapping ‘Add to order’. For more details on the different features and pricing, please visit EpiMonitor Subscription Plans.
   
6. Review and checkout
   Double-check your cart summary. If you need to make any changes, tap 'Edit'. When you're ready, tap 'Confirm and Pay' to proceed.
   

7. Complete your purchase
   In the checkout page, you can review your order summary and enter your shipping and payment details. We accept credit/ debit cards, Apple Pay, and Google Pay as payment methods.

   You’ll only be charged for the EmbracePlus device (hardware), any accessories you added, and shipping costs at first. The cost of the selected subscription plan will be applied when you pair the device with the EpiMonitor App or 10 days after receiving the device, whichever comes first.

8. Create your account
   Once the order is complete, wait until you see the order confirmation page (do not close the window or click the back button).
   Tap ‘Create an account’ to complete your EpiMonitor account creation.
   
   
   
   If you do not have time to complete the account creation now, you can check your inbox later for the order confirmation email, where you will find the account creation link. If you don’t find the email, please check your spam folder.
9. Shipping
   After the order is processed, you'll receive another email with a tracking link to monitor your order. For more shipping information, please visit our Shipping FAQs.