“No internet connection” status

Updated:

If you are connected to the internet, but you still see the ‘no internet connection’ notification, you should switch off your phone and switch it back on.

If using cellular data, check to see that you have an active connection. If you’re using WiFi, try to disconnect and reconnect your phone from the WiFi network.

Without a working internet connection, alerts to Caregivers cannot be sent.

 

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