Editing your shipping address


You can change your shipping address in your Empatica Account. However, it cannot be changed  after your order has been prepared for shipment. For this situation, we recommend that you cancel the order, and purchase Embrace again with the correct address.

Please follow these steps to change the address:

  1. Go to the Empatica Account login page and sign in with your email address and password.
  2. Go to the Orders section
  3. Click on Change my shipping info.  
  4. Complete the form with the new address.
  5. Click on Update my shipping address, and that's it!


Have more questions?