1. Empatica Support
  2. Embrace - Orders and Shipments
Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.
Thank you for using the E4
As of February 14th, 2025, the E4 and its software suite have officially been sunset. Click here for more information.
If you are looking for a wearable research solution, explore the Empatica Health Monitoring Platform.

Here you’ll find info on placing an order, tracking your shipment and viewing your order history.

Placing an Order

How to purchase Embrace, make changes to your order, etc. Let’s have a look!

Empatica Account

View your order status, modify your email address, and update your shipping information.

Embrace Return Policy

Not satisfied with Embrace? We’re here to help! Learn about our our refund and repair policy.

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EpiMonitor
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