Cancelling your Embrace order

Updated:

You may cancel your purchase only if the status is “Not Scheduled.”  

 

To cancel your order, please follow these steps:

  1. Login to your Empatica Account.
  2. Go to the Orders section.

If the status is listed as  “Not Scheduled” fill in our contact form or email support@empatica.com  and we will proceed with the cancellation and refund. 

 

Have more questions?