- Go to our Online Store.
- Choose your preferred color, and any additional bands to personalize your look.
- Click on Order Now.
- A window will pop up with your order. Check the items and, if everything is correct, click on Check out.
- Insert your shipping details.
- Proceed with the payment.
- Check your inbox for an email from us asking you to create your Empatica Account. If you don’t find it, please check your spam folder as well.
- Open the email and click on Create my Empatica Account.
- Complete your account creation. Please, note that the information should reflect the watch wearer’s details.
Embrace is an FDA-cleared medical device, if you choose to purchase and use the device in the US, you need to provide us with a valid prescription before Embrace2 can be shipped to you.
The prescription should be uploaded directly to your account. Please find the instructions to upload here: Uploading your prescription for Embrace2.
As soon as we review and approve the prescription, our Logistic Team will be able to ship Embrace2 to you.