How to order Embrace


To order Embrace2, please follow the steps below:
  1. Go to our Online Store.
  2. Choose your preferred color, and any additional bands to personalize your look.
  3. Click on Order Now.
  4. A window will pop up with your order. Check the items and, if everything is correct, click on Check out.
  5. Insert your shipping details.
  6. Proceed with the payment.
  7. Check your inbox for an email from us asking you to create your Empatica Account. If you don’t find it, please check your spam folder as well.
  8. Open the email and click on Create my Empatica Account.
  9. Complete your account creation. Please, note that the information should reflect the watch wearer’s details.
In your account, you will be able to check the status of your order.

For the US only:  Please, be aware that you will have to upload a valid prescription from a healthcare practitioner within 120 days of your purchase. For more information on prescription requirements, how to upload it, or to download our Prescription template, you can check this article.



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