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If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.

Red X on my Embrace

The Red X (four red dots) flashing on your Embrace indicates that it cannot connect to its paired phone. This usually happens when your phone is not in Bluetooth range. When you move closer to your paired phone, Embrace will reconnect automatically.


For more information check:

How does Embrace work?

Why does Embrace keep disconnecting?


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