Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.

Contact us

If you have any questions or require assistance regarding our Embrace2 seizure monitor, our Support Team is available to assist you from Monday to Friday.

Please feel free to use one of the following channels to get in touch:

  • send us an email at 

  • submit a request via our Contact form

  • contact our Chat assistance via the ‘Help’ button on our website and Support Centre.

  • call us at +1 (866) 739-2049 (service available between 9:00 AM – 1:00 PM EST)

If you contact us over the weekend, we will respond as soon as we can upon our return.



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