Are you a study participant?

If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.

Thank you for using the E4

As of February 14th, 2025, the E4 and its software suite have officially been sunset. Click here for more information.
If you are looking for a wearable research solution, explore the Empatica Health Monitoring Platform.

Embrace water resistance

You can wear Embrace while exercising, in the rain or when taking a shower. You can also swim with it in pools, but we recommend not to use it in saltwater, as it will damage the device.

You shouldn’t submerge Embrace in water that is deeper than 3.3 feet or 1 meter and for longer than 30 minutes. Also, it shouldn’t be worn in a hot tub.

We suggest avoiding getting vegan leather bands in contact with water, as this will decrease their durability and cause them to wear and tear faster, which isn’t covered by our warranty.

Please note that the Bluetooth connectivity will not work if Embrace is submerged in water and therefore the alerts will not be sent to caregivers.

We advise you to clean Embrace regularly following the instructions here: How to clean my Embrace.