Embrace warranty


If your Embrace stops working or does not function effectively within a year of regular use (within 2 years for EU residents), please email us at support@empatica.com to resolve your issue. Make sure to include a detailed description of the problem, as well as pictures whenever possible.

The following are not covered by the warranty:

  • General wear and tear of Embrace and the band, such as cosmetic damage
  • Loss and theft
  • Water damage

Have more questions?