Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.
Thank you for using the E4
As of February 14th, 2025, the E4 and its software suite have officially been sunset. Click here for more information.
If you are looking for a wearable research solution, explore the Empatica Health Monitoring Platform.

Cleaning Embrace

We suggest cleaning Embrace at least once a week with a moistened cloth and a mild soap or detergent, including the sensors on the back. Please, make sure to rinse the soap off thoroughly before wearing your Embrace.

If you want to clean the band separately, you can remove it from the watch. Once dry, attach the band back to the watch case.

Please don’t charge the Embrace until it’s completely dry.

Note on detergents:

Do not expose Embrace to Hydrogen Peroxide, Sodium Hypochlorite, Peracetic Acid based disinfectants, or abrasive cleaners, as they may permanently damage the device.

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