How to clean the Embrace watch?  

Updated:

We suggest cleaning the device once a week with a moistened cloth and a mild soap or detergent. Make sure to rinse the soap off thoroughly before wearing your Embrace watch. We also recommend that Embrace is completely dry before charging it.

Washing the stretchable band: You can hand-wash the elastic band with a mild detergent and cold water. Before washing the band remove it from the watch using a spring bar removal tool. Rinse the band thoroughly to ensure that there is no remaining detergent present and hang-dry. Once dry, attach the band to the watch case with the spring bar removal tool.

Make sure to clean the watch using the instructions provided if it becomes visibly soiled or exposed to possible allergens (such as dyes or perfumes) or irritants (such as dirt or harsh cleansers). You can also disinfect it using a low-temperature method following CDC or your local regulatory authority guidelines.
Note: Do not expose the Embrace to Hydrogen Peroxide, Sodium Hypochlorite, or Peracetic Acid based disinfectants or abrasive cleaners as they may permanently damage the device.

If you notice any allergic reaction or skin irritation, stop wearing the device and contact our support team at support@empatica.com.

 

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