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EpiMonitor Availability and Supported Countries

EmbracePlus and its companion app, EpiMonitor, are currently available in the following countries:

  • United States
  • Europe:
    • Germany
    • France
    • Denmark
    • Sweden
    • Belgium
    • Luxembourg
    • Austria
    • Liechtenstein
    • Ireland
    • Spain
    • Italy
    • The Netherlands
    • Malta
    • Finland
  • Rest of the world:
    • Canada
    • Australia
    • New Zealand
  • Official distributors 
    • United Kingdom
    • Australia
    • New Zealand

Read more about our official distributors here: 

Our team is working hard to make EpiMonitor available worldwide. At the moment, we are unable to provide a specific date for its availability in other countries.

You can stay informed by subscribing to our newsletter or following us on our social media channels (Facebook, Instagram) for the latest updates.

 

Using EpiMonitor outside the supported countries

If you're considering purchasing EpiMonitor and using it outside of the available countries, there are a few important things to keep in mind:

  1. EpiMonitor App: Please note that the EpiMonitor App is only available in the app stores of countries where we officially sell the device. If you attempt to download the app from a country that isn’t on our supported list, it won’t appear in the Apple App Store or Google Play Store, and the device will not be usable.
  2. Shipping Restrictions: Because we don’t currently ship to certain countries, we’re also unable to process returns from those locations.
    If you need to return your device within the 30-day trial period or request a replacement, the return must be processed through the supported country where the product was originally purchased.
  3. Service Availability: Since EpiMonitor has not been officially released in certain countries, we cannot guarantee the continuation of services.
  4. Prescription (US only): If you purchase EpiMonitor within the US territories, you will be required to upload a valid prescription issued by a US doctor or healthcare practitioner before EpiMonitor can be shipped to you.

 

Interested in buying? Read more about purchasing and our shipping FAQs here:

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