Empatica Research Portal FAQs

Find answers to the frequently asked questions about Empatica Research Portal here.

Can I use the Research Portal for non-epilepsy research?

Yes. Empatica is a recognized leader in the field of epilepsy, but we have now adapted our infrastructure and products from the epilepsy market to also support the advancement of research in other areas.   Embrace2’s sensors measure the following...

How many studies can I add within one organization?

You can add an unlimited number of Studies to your Organization. Each Study can contain an unlimited number of Sites and Subjects. The Organization Owner and  Team Managers can add new Studies to the Organization.   Each Study can be configured w...

How many research collaborators can I add to my study?

Currently, there's no limitation as to how many Researchers you can add to your Study. They can be invited with Manager or Read-Only permission, depending on the role you’d like to assign to them. Researchers can be added at the Organization, Stud...

What do I do when I see that subject didn’t upload any data?

You can monitor Subject compliance through the Research Portal. If you see that a particular subject didn’t upload any data in the monthly Compliance Report section (represented by black and gray days), it means that either: The Subject hasn't w...

How can I view the raw data I’ve downloaded from the Research Portal?

Empatica offers .csv formatted data that can be imported into numerous applications for signal processing and visualization.   Exported data can be imported into 3rd party software such as MATLAB, Octave, FusionCharts, Python Notebooks, or MS Exc...

Can I download data for a single subject from the Research Portal?

Downloads are currently limited to either the Study or Site level. You can select a data range from which the data will be summarized. The data from all the Subjects whose data was uploaded during the selected data range will be included. We reco...

Can I access the data on the Research Portal programmatically using APIs?

At this time, the Research Portal is only accessible through the graphical user interface. There are no accessible APIs, but the product team would love to hear feedback on your priorities for scripting and automation. Please send your feedback to...

Empty files in the downloaded data folders

Some of the folders from the downloaded data in the Research Portal are empty because they are associated with subjects who have already completed the study.   Downloads are currently limited to either the Study or Site level, and not to a single...

Cleaning Embrace

Embrace is a single-user device and cannot be used by multiple people simultaneously. If a subject has completed the study, and you want to enroll a new subject, you will need to disinfect Embrace. The disinfection procedure is explained below:   ...

Do I have to use the same Embrace for the same subject participating in multiple studies?

It’s not necessary. When you have completed or early termed a Subject in the Research Portal, the Embrace device will automatically be disassociated from the Subject. A Subject can participate in multiple studies (i.e., pre-clinical, clinical, po...

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