In this article, you will find the instructions to download the correct version of the Care App for your plan.
The Care App is the companion smartphone application to EmbracePlus. It is the link between EmbracePlus and the Empatica Cloud, securely transmitting the collected raw data and calculated digital biomarkers via the smartphone’s internet connection (cellular or WiFi).
The Care App provides information about the status of EmbracePlus, the data flow, Wearing time, and some digital biomarkers*.
enterprise plan The availability of digital biomarkers in the Care App and the Care Portal is defined by the study configuration. For further information on which digital biomarkers are visible for your study configuration, talk to your Study team or account manager.
ios
- iOS 15, iOS 16, iOS 17, or iOS 18
- Bluetooth® 5.0, which is supported by iPhone8 or newer
- Android version 12, 13, 14, or 15 as released by Google
- Bluetooth® 5.0 with 2M PHY
Check our EmbracePlus Smartphone Compatibility page for more details including a list of certified phone models.
If the participant is using their own smartphone, make sure to download the correct app based on your plan:
professional plan
Care Lab App
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enterprise plan
Care App
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If a participant is using a provisioned smartphone, the Care App will be pre-installed or will be automatically downloaded once the internet connection is available.