Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.

Download the Care App


In this article, you will find the instructions to download the correct version of the Care App for your plan.

The Care App is the companion smartphone application to EmbracePlus. It is the link between EmbracePlus and the Empatica Cloud, securely transmitting the collected raw data and calculated digital biomarkers via the smartphone’s internet connection (cellular or WiFi).

The Care App provides information about the status of EmbracePlus, the data flow, Wearing time, and some digital biomarkers*.



enterprise plan The availability of digital biomarkers in the Care App and the Care Portal is defined by the study configuration. For further information on which digital biomarkers are visible for your study configuration, talk to your Study team or account manager.


Smartphone compatibility requirements
As a first step, please check that the companion smartphone has the following compatibility requirements:

  • iOS 15, iOS 16, or iOS 17
  • Bluetooth® 5.0, which is supported from iPhone8 or newer 
  • Android version 11, 12, 13, or 14 as released by Google
  • Bluetooth® 5.0 with 2M PHY


Check our EmbracePlus Smartphone Compatibility page for more details including a list of certified phone models.


If the participant is using their own smartphone, make sure to download the correct app based on your plan:

Professional Plan Enterprise Plan

professional plan

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