You can easily unpair (disconnect) Embrace from the smartphone that is currently paired with, and pair it with a different one.
- Delete the Alert App from the old phone.
- Forget (unpair) Embrace from the Bluetooth settings of the old phone (iOS devices, Android devices).
- Turn off the Bluetooth on the old phone.
- Download the Alert app on the new smartphone, sign in with the same email address and password, and pair your Embrace with the new smartphone by going to opening the Alert App>>More>>Settings>>Restore pairing.
Please keep in mind that the Alert App must only be downloaded to one smartphone at a time. Having the app on two different phones, especially when the phones are within the same area could lead to frequent disconnections.