Are you a study participant?

If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.

Thank you for using the E4

As of February 14th, 2025, the E4 and its software suite have officially been sunset. Click here for more information.
If you are looking for a wearable research solution, explore the Empatica Health Monitoring Platform.

Why can't I see my rest data immediately after waking up?

In the morning, immediately upon waking it may take around 30 minutes to up to an hour to see your rest stats and analysis in the Mate App.

This is because our algorithms need to be sure that you are fully awake and it’s not just an interruption in your rest period.

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Detects possible convulsive seizures and instantly alerts caregivers

Our legacy research device, for continuous real-time recording and streaming of physiological signals

Empatica Health Monitoring Platform

Records a vast range of raw sensor data and clinically validated digital biomarkers, collected remotely from everyday life

Welcome to the future of epilepsy monitoring (US Only)