Back to empatica.com
Embrace - Getting Started
Quickly get up and running with your Embrace!
How Do I Update My Billing Details
I’ve subscribed to a plan using a different Empatica Account, what do I do?
Why do I see a “warning” when subscribing to a plan from my iPhone?
Which subscription plans are available?
How do I purchase a subscription plan?
What happens if I don’t subscribe to any plan?
View More >
Get started with Embrace
Got questions on how to set up and wear your Embrace? You’ll find the answers in this section.
What is in the box?
Which wrist should I wear Embrace on?
How can I set up my Embrace watch?
Beginner’s guide to Embrace LED lights
Get Started With Alert
Everything you need to know about the Alert App is in here, get on-board!
What does Last Sync to Cloud mean?
How can I enable location services on my phone?
What is Alert Location feature
What is the Rest mode feature?
What does Embrace Sync to Alert mean?
What does the Alert app do?
View More >
Get started with Mate
The Mate app provides detailed insights on your rest and activity. Learn more here!
What is the Mate app?
How can I download the Mate app?
How do I update the Mate app?
Can I download my data from the Mate app?
How does the Mate app analyze my sleep and rest?
How does the Mate app analyze my physical activity?
Have more questions?
Submit a request