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Empatica Support
Embrace - Getting Started
Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.
Quickly get up and running with your Embrace!
Please select the topic you need assistance with:
Get started with Embrace
What is in the box?
Setting up Embrace2 for Epilepsy
Pairing a new Embrace with your account
How to wear Embrace
Guide for Caregivers
Embrace LED lights Guide
Get Started With Alert
Managing notifications from Alert App
Alert App and Embrace Alerts
Adding Caregivers
Rest Mode
Alert Location
Enabling location services on your phone
See all 18 articles
Embrace Subscriptions
Subscription Plans
Purchasing a subscription plan
Update your billing details
Changing your subscription plan
Subscriptions Receipts
Subscription purchased on wrong account
See all 11 articles
Get started with Mate
Medication reminders
Downloading the Mate App
Updating the Mate App
Using the Mate App to share your data
Mate Seizure Diary
Mate analysis of rest
See all 7 articles
Get help with other products
Embrace2 watch
Detects possible convulsive seizures and instantly alerts caregivers
E4 wristband
Our legacy research device, for continuous real-time recording and streaming of physiological signals
Empatica Health Monitoring Platform
Records a vast range of raw sensor data and clinically validated digital biomarkers, collected remotely from everyday life
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FAQ
Questions about Lotus Themes products and services
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Guides
Instructions related to themes installation and usage
community
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Community
Join discussions with other users
installation, branding, customization