E4 Manager for Mac OS X and Windows

The E4 manager is the desktop application to upload the data stored in your E4 to Empatica secure cloud storage and access with the Empatica Connect web platform. The E4 connects to the E4 manager using the charging dock and a USB connection.

Session status in E4 manager

In the bottom right corner of the main screen of the E4 manager, you can access the session section, by clicking on the button "View Sessions". This window contains a table with a list of all the sessions you've downloaded using your computer....

E4 manager displays that my Internet connection is not available.

E4 manager says my Internet connection is not available. What can I do? If the E4 manager displays a warning that your Internet connection is not available but you can still browse the web, make sure you can reach www.google.com Your company proxy...

Download and install the E4 manager on your Windows computer

The following step-by-step guide will teach you how to download and install E4 manager on your Windows PC. Version compatibility: The E4 manager for Windows is compatible with Windows the following versions: Windows 7 Windows 8 Windows 8.1 Window...

Download and install the E4 manager on your Mac OS X computer

The following step-by-step guide will teach you how to download and install E4 manager on your Mac OSX. Version compatibility: The E4 manager for OSX is compatible with Mac OSX starting from version 10.9.  REMINDER to install the software, the de...

E4 manager Installation Mac OS X troubleshooting

When installing E4 manager on your Mac, OS X may prevent the installer to run because it does not recognize in the proper way the installer's signature.  To enable the installer to run, go to System Preferences -> Security and Privacy. You will s...

How do you update E4 manager?

We continuously improve the application following your feedback. It is important that it is always installed the latest version in order to benefit from the most recent updates that improve the stability and performance of the application. If your...

Firmware management with E3/E4 wristband and E4 manager

Empatica E4 For the latest release notes and Firmware version information please refer to Empatica.com/Connect E4 manager for Windows (from version 0.9.4.325) will automatically check if there are firmware updates available for a connected E4. The...

Logged in from two machines at once "Error uploading file: -403"

E4 manager will only function properly if an account is in use by one computer at a time. If you receive this error your data can be recovered using the standard "Upload Recovery" options. (1) log out of E4 manager from all accounts (2) log into E...

Have more questions?