E4 Manager for Mac OS X and Windows
The E4 manager is the desktop application to upload the data stored in your E4 to Empatica secure cloud storage and access with the Empatica Connect web platform. The E4 connects to the E4 manager using the charging dock and a USB connection.
I lost my sessions. How can I recover them?
If you experience connectivity issues while transferring data from the E4 wristband to E4 connect rest assured that records will be saved and in a recoverable state. Under real-world conditions both USB cable and internet connections can be unstab...
Session status in E4 manager
In the bottom right corner of the main screen of the E4 manager, you can access the session section, by clicking on the button "View Sessions". This window contains a table with a list of all the sessions you've downloaded using your computer....
Download and install the E4 manager on your Windows computer
The following step-by-step guide will teach you how to download and install E4 manager on your Windows PC. Version compatibility: The E4 manager for Windows is compatible with Windows the following versions: Windows 7 Windows 8 Windows 8.1 Window...
Download and install the E4 manager on your macOS computer
The following step-by-step guide will teach you how to download and install E4 manager on your macOS. Version compatibility: The E4 manager is compatible with macOS starting from version 10.9. If you are using macOS Monterey, please refer to this ...
Download and install E4 manager on your macOS Monterey computer (macOS 12.0.1 and higher)
The following step-by-step guide will show you how to download and install E4 manager on your macOS Monterey. Due to a change in the system architecture in macOS Monterey (12.0.1 and higher) for Apple computers, the current version of the E4 man...
How do you update E4 manager?
We continuously improve the application following your feedback. It is important that the latest version is always installed, in order to benefit from the most recent updates that improve the stability and performance of the application. If your v...
E4 wristband firmware management
For the latest release notes and firmware version information please refer to Empatica.com/Connect E4 manager will check for firmware updates as soon as an E4 is connected. The E4 manager checks your device's hardware version to determine if there...
Logged in from two machines at once "Error uploading file: -403"
E4 manager will only function properly if an account is in use by one computer at a time. If you receive this error your data can be recovered using the standard "Upload Recovery" options. (1) log out of E4 manager from all accounts (2) log into E...