Get started with Embrace

Got questions on how to set up and wear your Embrace? You’ll find the answers in this section.

Prescription necessary for Embrace2 in the US

If you reside in the US,  and have ordered an Embrace2, you will need to upload a valid prescription signed by a doctor or health care practitioner before we can ship the device to you, however, you can still order before you upload the prescripti...

Guide for Caregivers

  What is a Caregiver? As a Caregiver, you'll be the person responsible for providing assistance when Embrace detects an unusual pattern associated with tonic-clonic seizures. We highly encourage you to set up an emergency action plan with the use...

The importance of being a caregiver

  Being a Caregiver is really important as you will be the person responsible for providing assistance when a seizure occurs. We highly encourage you to set up an emergency action plan with the user so you can efficiently assist them. If you choos...

What is in the box?

In the Embrace box you’ll find: Charging Dock Micro-USB cable Embrace watch LED and Quick start guide The Embrace is packaged with utmost care. To see how to unbox your Embrace, check out this video:  

How to wear Embrace

It’s important that Embrace is worn correctly so that it’s optimally positioned to detect possible convulsive seizures. Which wrist? We recommend consulting your doctor on this question. Motion detection is among the dominant characteristics of ou...

Setting up Embrace

Setting up your Embrace watch is easy. Before getting started, please make sure your Embrace is charged. Then, follow these steps to get started: iOS devices: Install iOS 10 or higher on your smartphone (Check your iOS version and how to upgrade...

Embrace LED lights Guide

  Embrace communicates with you through LED lights. Each signal has a unique meaning. We’ve included a handy LED guide in the Embrace watch package. You can also download the LED guide. Here’s a quick snapshot of what each LED light means: White a...

Have more questions?