Get to know Embrace

Compatible phones and tablets

Embrace requires a dedicated phone/tablet to send alert calls and SMS to caregivers, and must be with the user at all times. Caregivers, however, can be at any distance and can have any type of phone to receive alerts.  Please keep in mind that th...

How Embrace works

Embrace is designed to detect and alert for unusual patterns in movement and physiological activity that could be associated with tonic-clonic seizures and to monitor physical activity and rest. In order to use your Embrace you will need: A compa...

Upgrading to Embrace2

While the original version of Embrace has been discontinued, perhaps you're still curious to know how it differs from Embrace2. But first, let’s start with what’s the same. Same sophisticated sensor technology Both versions contain the same sensor...

Prescription necessary for Embrace2 in the US

If you reside in the US,  and have ordered an Embrace2, you will need to upload a valid prescription signed by a doctor or health care practitioner before we can ship the device to you. However, you don't need a prescription to place your order.  ...

Uploading your prescription for Embrace2

If you have purchased an Embrace2 and reside in the United States, you will have to upload a valid prescription from your doctor. Here we'll explain how to do this, following 8 simple steps.   How to upload your prescription A few minutes after pl...

Embrace for children

We understand the importance in making sure that Embrace is the right device for your child's needs. Here you can find answers to the most common questions asked by parents:   Is it suitable for my child? The Embrace2 has been FDA-cleared for chil...

Travelling with Embrace

  Embrace is a prescription only device that is indicated for use as an adjunct to seizure monitoring of adults and children ages 6 and up in home or healthcare facilities during periods of rest. If you need to take Embrace with you on your next t...

Purchasing Embrace2 or subscriptions for a client

If you would like to buy an Embrace2 and/or a subscription plan for a client (for instance, if you represent a charity organization or a care home) please follow the steps below: Purchasing Embrace2 for your client 1. Place the order on our online...

How to receive a donated or discounted Embrace

Getting Embrace into the hands of those that need it most, regardless of income level is extremely important to us. We’re constantly looking for, and meeting with organizations to partner with on this endeavor. Below are the charities we're curre...

Embrace and animals

Despite our immense love for animals, Embrace was designed to be safe and comfortable for long-term wear by humans only. It has not been optimized to fit animals at this time.   

Protecting your privacy

We take personal data security very seriously. We are in full compliance with GDPR and have extended its security benefits to all of our customers worldwide. How we use your data We’ll use your personal data for the sole purpose of providing our s...

Call us

We are available to answer your questions between 9:00 AM – 5:00 PM EST (Eastern Standard Time), Monday - Friday at +1 (866) 739-2049. If you want to reach us outside of these hours, please contact us by submitting a request or sending us an email...

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