Get to know Embrace

Compatible phones and tablets

The Alert and Mate apps are compatible with the following iOS and Android devices: Please keep in mind that the paired device must always be connected to the internet in order to send out alerts to caregivers. Also, make sure to update your phone ...

Differences between Embrace and Embrace2

In this article, we’ll break down the differences between Embrace2 and the original Embrace, but let’s start with what’s the same. Same sophisticated sensor technology Both versions contain the same sensors used to monitor movement patterns and ph...

How Embrace works

Embrace is designed to detect and alert for unusual patterns in movement and physiological activity that could be associated with tonic-clonic (convulsive) seizures and to monitor physical activity and rest. In order to use your Embrace you will n...

How to receive a donated or discounted Embrace

Getting Embrace into the hands of those that need it most, regardless of income level is extremely important to us. We’re constantly looking for, and meeting with organizations to partner with on this endeavor. Below are the charities we're curre...

Embrace and animals

Despite our immense love for animals, Embrace was designed to be safe and comfortable for long-term wear by humans only. It has not been optimized to fit animals at this time.   

Protecting your privacy

We take personal data security very seriously. As of May 25, 2018, we are in full compliance with GDPR and have extended its security benefits to all of our customers worldwide. How we use your data We’ll use your personal data for the sole purpo...

Phone Support

We are available to answer your questions between 9:00 AM – 1:00 PM EST (Eastern Standard Time), Monday - Friday at +1 (866) 739-2049. If you want to reach us outside of these hours, please contact us by submitting a request or sending us an email...

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