Feedback & Suggestions

Share your thoughts about the Embrace, Alert and Mate. Suggest how we can improve your experience with our products.

Manual Alerts

Erin Roberts 1 comment
It would be wonderful if you could add a feature to send out manual alerts for all of us with aura's and other types ...

Feedback about the reports pay structure

Andy Wilkin 1 comment
Good afternoon, I just had a neurology appointment and they were praising the reports given out by the Embrace Watch...

Suggestion for Subscription Pricing

Elisabeth Alexander 3 comments
I just read the post on the new subscription model. I feel like the model is made to push parents into the higher 3 c...

False alarm

Claretta Dupree 1 comment
FYI, all of the alarms are false, as I do not have epilepsy/experience seizures, but I am just supporting this wonder...

Embrace Affiliate Program

Yumna Aysen 1 comment
I am really loving my embrace watch and it gives me a sense of comfort and I feel safe wearing it. I would really lik...

False alarm or prévi

Aline Torres De Andrade 1 comment
Hi I Would like share my experience i had seizures once a week and Always the watch detect it. Regarding the false al...

crise épileptique,(absence)

fabien arnaud 1 comment
bonjour, je suis francais  est épileptique depuis plus de 15 ans,votre montre m'intéresse beaucoup,mais j'ai juste un...

Charging Doc Failed within 3 months

Hannah Edge 6 comments
After 18 months of delays, and wondering if we were ever going to get the product, our initial reaction was positive....

About Empatica

Sergio Migliorini 1 comment
Hello Empatica friends, since September 2016 I have my Embrace. After 25 years of having epilepsy, Empatica give more...

Buy Charger Solo

Suzanne Gray 1 comment
Wondering if it would be possible to buy just a charger. It would be great to have a second one to have as a back up ...

Embrace watch Research kit/SDK/API

Shaikha Alothman 5 comments
"Research tools and API access are scheduled to be introduced in the first months of 2017" https://support....

Thoughts after few days of using Embrace by baby under 1 year

Gabriela Rudzka 4 comments
Dear Empatica Team I really appreciate your effort on inventing Embrace. Unfortunately you still have a lot to do to ...

Massage Therapist- Wearing Embrace on my Ankle

Jan Klingensmith 3 comments
I'm a massage therapist and am finding it difficult to massage and wear the.Embrace. I use my hands and forearms. Any...

Stress Alert?

Ariella Grave 4 comments
  Hello   I recently purchased the embrace watch for my 8 year old daughter.  I was under the impression that it cou...

Embrace Watch draining iphone 7 battery significantly

Yumna Aysen 1 comment
Hi, I wanted to report an issue with the embrace Watch. Let me just say that this product is revolutionary and I'm g...

Detecting Heartrate and Heart Stopping

Nicholas DeVito 1 comment
I believe I read somewhere that embrace has the capability to detect heart rate. Is this ever going to be a feature? ...

Phone working perfect

Luis Alberto Rico Guillen 1 comment
This brand has a phone called Leeco lemax2 x820 its a Chinese brand, i've been using with embrace and pair perfect. ...

Hives from watch

Tina Santman 1 comment
Has anyone else experienced the watch making them break out in hives, where the three metal parts on the inside of th...

EDA sensor on detecting seizures

Oscar Alan Bautista Gomez 1 comment
During the time I've been using the embrace many false alerts have been triggered. This situation has happened under ...

New Firmware- Empatica Team needs your feedback!

Agnieszka from Empatica 3 comments
Hello all,   As some of you might have noticed already, yesterday we released the new 0.27.2617 firmware!   We would...

Explaining the Embrace

Ian Grozdanovic-Whittle 1 comment
OK. If I was to tell someone about all the positives of the Embrace, what would I tell them?

So thankful for Embrace! Successfully detected seizure.

Trever Polk 1 comment
Just wanted to make a positive post saying how thankful I am for my 16 yo son's Embrace watch.  He's had it for about...

Highlighting seizures on a MATE calendar for ease of locating data

Jack Yetman 0 comments
It would be so great if in time, the ability to view a week, month or blocks of period of time could be done on the M...

Can I Have An Embrace SDK?

Gareth Gummow 3 comments
I have experience with medical technology in general and just want an SDK in order to add more capabilities and impro...

Seizure Activity Report

Martina G 0 comments
Hope everyone enjoyed their holidays! We're hoping to collect some of your feedback on the seizure activity report th...

Battery Life and Charger

Aliandra Rios 16 comments
So first, let me say as the parent of a 3.5 year old with a seizure history, your product is what gives us just a lit...

Embrace watch - green

ThaoTam Tran 1 comment
My embrace watch was green all night last night while it was on my wrist but I didn't realize the battery went down u...

Washing the band?

Emma O'Kelly 2 comments
Basically, my watch band stinks. I'm assuming this is because it gets worn while I shower and although I pat the area...

Tie into Google Fit

Andy Wilkin 1 comment
It would be helpful if you could tie the data into health apps like Google fit I wear mine for the epilepsy detecti...

Diabetic sensors?

Pamela Thomas 1 comment
Hello, My name is Pamela Bilo Thomas and I'm a first year PhD student at Notre Dame.  I saw Dr. Picard speak two mont...

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