If you reside in the US, and have ordered an Embrace2, you will need to upload a valid prescription signed by a doctor or health care practitioner.
We understand the difficulty in seeing a doctor during this time. Therefore, as part of our COVID-19 initiative, you may upload the prescription anytime within 120 days of your purchase*** This means that after placing your order, we'll proceed with shipping even if a prescription hasn't been uploaded. We'll email you reminders to upload the prescription leading up to the 120 days to make sure you don't forget about it.
Why is a prescription necessary?
Embrace2 is an FDA-cleared medical device so it’s necessary that your doctor, who understands your medical history and seizure types, agrees it's a suitable fit for you. Your doctor can learn more about Embrace on our dedicated doctors page.
If you live outside the US, you do not need a prescription and we'll ship the device within 5 business days.
What must be included on the prescription?
- National Provider Identifier Number (NPI) of the healthcare practitioner who issued the prescription.
- Full name of the healthcare practitioner.
- Address and phone number of the healthcare practitioner.
- "Embrace2" listed as the prescribed item.
- Patient's full name.
- Patient's date of birth.
- Doctor's signature (hand-written or digital - note that digital signatures need to have a time stamp).
- Date of issue.
**All of the above must be written on the prescription for it to be considered valid. We cannot ship the device until a valid prescription has been submitted.**
Please make sure that your doctor fills in the prescription with all of the requirements above. The NPI number is not substitutable for their license number or DEA number, so please make sure to ask them specifically for the NPI number. It's a 10-digit unique identifier that all covered health care providers must have.
In addition, please make sure the prescription is legible.
For more information on how to upload your prescription, please see Uploading your prescription for Embrace2.
To make the process super simple, we've created a prescription template to provide your doctor. All they have to do is fill out the form.
Embrace is a prescription only device that is indicated for use as an adjunct to seizure monitoring of adults and children ages 6 and up in home or healthcare facilities during periods of rest.
In addition, please note that Embrace should only be used for one patient. It's not intended to be shared with, or transferred to another person.
For more information, please refer to the FDA Clearance Summary.
***The COVID-19 initiative only applies to all orders placed after March 18, 2020. Orders placed before this date require a prescription prior to shipping.