I was added as a Caregiver

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Embrace is a smartwatch that detects tonic-clonic seizures and monitors physical activity and sleep. When the Embrace detects a seizure it sends an Alert in the form of a call and SMS to the user’s Caregivers.

For more information on this process, please read this article: How Embrace works

 

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RECEIVING ALERTS

You will receive an automated call and SMS when Embrace detects a tonic-clonic seizure, if you only receive the text or only receive the call please let the user know so they can reach out to us to resolve the problem.

Some activities such as riding a bike on a bumpy road, chopping vegetables or brushing teeth resemble the movement signature of a seizure, and can trigger false alarms. If the user doesn’t cancel false alarms on time, you will receive an automated call and SMS.

We highly encourage you to set up an emergency action plan with the users so you can efficiently assist them.

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