How can I set up my Embrace watch?

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Setting up your Embrace watch is easy and straightforward. Follow the steps below to get started:

Step 1: Charge your Embrace watch

It takes about 2 hours to fully charge Embrace.

Step 2: Enable bluetooth and Internet connection on your smartphone

Step 3: Download the Alert app and pair the Embrace watch with your Android or iOS smartphone/tablet

 

iOs devices:

  • Install iOS 9.3.2 or higher on your smartphone (Check your iOS version and how to upgrade it)
  • Download the Alert app
  • Open the Alert app and sign in with your Empatica Account email address and password.
  • Follow the in-app instructions to pair your Embrace watch
  • The pairing is automatic. If it doesn’t happen at first try, give it a few more tries.

Note: While pairing, make sure your Embrace watch is right next to your smartphone and that Bluetooth and Internet connection are on.

 

Android devices:

  • Install Android 5.0 or higher on your smartphone and make sure the device supports Bluetooth Low Energy (BLE/4.0/Bluetooth Smart)(Check your Android version and how to upgrade it)
  • Download the Alert app
  • Open the Alert app and sign in with your Empatica Account email address and password.
  • Follow the in-app instructions to pair your Embrace watch
  • If you’re prompted to enter a pin, insert 123456
  • We suggest activating location services on your Android smartphone when pairing the Embrace.

Note: Make sure your Embrace watch is right next to your smartphone and that Bluetooth and Internet connection are on.
Once you pair your Embrace watch for the first time, you’ll start 30 days of free trial of the Plus subscription plan. Before the expiration of the free trial, you’ll be prompted to select the plan that best suits your needs. 

Step 4: Wear your Embrace watch

It should fit snugly above the wrist joint.

  • Loosen the band by sliding the buckle towards the Embrace.
  • Wear the Embrace on the dominant wrist (More info: Which wrist should I wear Embrace on?)
  • Tap the surface of the Embrace watch once to see the current time.
  • The Embrace should fit comfortably snug so that the three sensors on the bottom remain in constant contact with the skin surface. Adjust the tightness of the band to ensure that the Embrace is comfortable and does not shift in position on the arm during movement.

Check out our videos for a swift and simple setup.

Having problems pairing your Embrace?

Check out this article for some troubleshooting tips: Why can’t I pair the Embrace with my Smartphone?

Have more questions?