When Embrace detects an unusual event, it vibrates and a red spinning light shows on the watch surface. If it is a false alarm or you wouldn’t like to notify your caregiver about the unusual event, you have 10 seconds to cancel the alarm.
How to cancel an alert?
You can do so by quickly tapping the Embrace surface twice. A blue circle will appear showing that the cancellation attempt has been submitted.
To confirm the cancellation touch the watch surface again and don’t release the finger until you see a green circle. The cancelled alert will be automatically marked as a false alarm in the Alerts section of your app.
We are presently working hard to reduce the number of false alarms triggered by the Embrace and marking them as false will help improve our algorithm. To learn more read these articles: