Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.

Reset your Empatica Account password

You can change your password for security reasons or reset it if you forgot it. 

Please follow these simple few steps to reset your password: 

  1. Go to the Empatica Account login page.
  2. Click on Forgot my password
  3. Please enter the Email address associated with your account and click on Send me the reset link.  
  4. Check your Inbox for the password reset email and click on Choose a new password
  5. You will be taken to the page below where you can insert the new password. Then click Reset my password.
  6. You should then receive an email confirming the change. If you don't find it, don't forget to check your spam or junk folder. Sometimes, it hides there.

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