Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.

Create your E4 connect account

E4 connect allows you to view, organize, assess, and download the recorded data (from Recording Mode and Streaming Mode) on a secure cloud platform. With your E4 connect account credentials you can access all Empatica services. In this article we’ll explain you how to create your account and activate it.

Registering an E4 connect account is required before you can start using Empatica’s services including the E4 connect web application, the E4 manager and the E4 realtime App.

How to create an account

  1. Go to the E4 connect Login Page and select the  "Create Account" tab.
    Fill in all the required fields and click on "Create Account".


    REMINDER The email field is cAsE sEnSiTiVe. The email address will be used as your login ID so make sure you keep track of the case entered into this form.
  2. A confirmation email will be sent to the email address you entered. Follow the link in the email to activate the new account and complete the registration process.
  3. You can now login into your E4 connect account. The first time you login you will be prompted to update your password.


If you are a developer who needs to develop custom apps, you need to activate the Developer feature.

To do so follow the instructions here: Develop your own app



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