Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.

How do you update E4 manager?

We continuously improve the application following your feedback. It is important that the latest version is always installed, in order to benefit from the most recent updates that improve the stability and performance of the application. If your version of E4 manager does not have a version number listed please make sure to download the latest at


Update E4 manager for Windows

E4 manager for Windows will notify you when a new version is ready to be installed. When a new version is available a green update icon will be displayed in the top-left corner of the app after launch.



When you see the update icon you can click on it to launch the Windows installer. At the end of the process you will have the latest version installed.

A popup will also be shown in the bottom right corner of your desktop.


Update E4 manager for Mac

E4 manager for Mac will automatically check for latest update and prompt you when it is ready to be installed.


If you haven't found the answer to your question, click the button below and complete the typeform. We will receive all the information needed to assist you further.

Articles in this section

Our helpline hours
9:00am to 1:00pm EST