How to Order Embrace



If you’re interested in pre-ordering the latest and most advanced version, Embrace2, please follow the steps below:

  1. Go to our online store.
  2. Choose the color you’d like, and any additional bands to personalize your look.
  3. Click on “Pre-Order Now”
  4. A window will pop-up with your order. If all is correct, click on “Check out”.
  5. Insert your shipping details.
  6. Proceed with payment.
  7. Create your Empatica Account where you can check the status of your order.
  8. For US Only:  A prescription from a physician in your state must be uploaded to your Empatica Account before we can ship the device to you. If you’re not sure how to upload, follow these instructions.
  9. Embrace2 will start shipping from the end of November (however, please note for US it won’t ship unless a prescription has been uploaded).

If instead, you’d like to order the original version of Embrace you can proceed with the below instructions.

  1. Go to our online store.
  2. Select your color and any accessories you may like.
  3. Insert your shipping details.
  4. Proceed with payment.
  5. Await your delivery. We ship every Thursday and the delivery may take three to five business days.


Have more questions?