How to Order Embrace


If you’re interested in ordering the latest and most advanced version, Embrace2, please follow the steps below:

  1. Go to our online store.
  2. Choose the colour you’d like, and any additional bands to personalize your look.
  3. Click on Order Now.
  4. A window will pop-up with your order. If everything is correct, click on Check out.
  5. Insert your shipping details.
  6. Proceed with payment.
  7. Create your Empatica Account where you can check the status of your order.
  8. For the US Only:  Before we can ship the device to you, you must upload a valid prescription from a healthcare practitioner for us to review. When approved, we proceed with the shipping process. For more information on how to upload it, follow these instructions.
  9. Embrace2 will start from shipping from the end of November.


If instead, you’d like to order the original version of Embrace, you can proceed with the following steps: 

  1. Go to our online store.
  2. Select your color and any accessories you may like.
  3. Insert your shipping details.
  4. Proceed with payment.
  5. Await your delivery. We ship in 1-5 business days from the purchase date and the delivery may take three to five business days.


Have more questions?