If your tracking number states that the package has been delivered, but you can’t find it, please follow the instructions below:
- Verify the shipping address in your Empatica Account.
- Look for a notice of an attempted delivery near your door or mailbox.
- Carefully inspect the location around where your package was supposed to be delivered. Sometimes packages are delivered in a discrete location such as under a doormat.
- Contact the courier listed in the shipment confirmation email to track the package.