Why can’t I see the time on my Embrace?

Updated:

If you cannot see white and blue dots when tapping Embrace, make sure that the Embrace is charged and the Lights and Vibration  have not  been disabled and check again.

Make sure that you are wearing Embrace when checking the time. If you tap on the Embrace watch when it’s off the wrist, the LEDs normally won’t light up.

 

If the Lights & Vibration are on and you still can't see the time indicator LEDs on your Embrace watch, try rebooting the device.

To reboot:

- Let Embrace battery drain fully

- Then connect the device to the charger: you'll notice a white circle in a few seconds - it indicates a reboot.

In a few minutes after the reboot, remove the watch from the charger, wear it on your wrist and tap once to check if the blue and white dots appear.

 

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